Getting the coffee maker serviced

My team works around the clock and the one thing that makes the night shift really angry is when the coffee machine breaks down! I make sure to get it regularly serviced to try and prevent late night breakdowns and rebellion amongst the nightshift. It's the little things that make all the difference to the staff feeling like we really understand how much they put in working late night shifts. This blog is all about keeping your staff happy on back shifts with a reliable and working coffee machine. I hope it's useful for other office managers and shift supervisors.